<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>Flight Wisdom &#187; Kevin Smith</title>
	<atom:link href="http://blog.flightwisdom.com/tag/kevin-smith/feed/" rel="self" type="application/rss+xml" />
	<link>http://blog.flightwisdom.com</link>
	<description>News, Thoughts, and Advice on Air Travel and the Travel Experience</description>
	<lastBuildDate>Sun, 05 Sep 2010 05:14:13 +0000</lastBuildDate>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
			<item>
		<title>The Squeaky Wheel: Social Media, Kevin Smith and Southwest Airlines</title>
		<link>http://blog.flightwisdom.com/2010/02/15/the-squeaky-wheel-social-media-kevin-smith-and-southwest-airlines/</link>
		<comments>http://blog.flightwisdom.com/2010/02/15/the-squeaky-wheel-social-media-kevin-smith-and-southwest-airlines/#comments</comments>
		<pubDate>Tue, 16 Feb 2010 01:22:02 +0000</pubDate>
		<dc:creator>guru</dc:creator>
				<category><![CDATA[Opinion]]></category>
		<category><![CDATA[Southwest Airlines]]></category>
		<category><![CDATA[Customer service]]></category>
		<category><![CDATA[Kevin Smith]]></category>
		<category><![CDATA[Social media]]></category>
		<category><![CDATA[Twitter]]></category>

		<guid isPermaLink="false">http://blog.flightwisdom.com/?p=2502</guid>
		<description><![CDATA[It is very hard to write these sort of posts. When confronted with being called a Customer of Size, Kevin Smith complained. He was within his rights to do so, and anyone who feels wrongly singled out should. ]]></description>
		<wfw:commentRss>http://blog.flightwisdom.com/2010/02/15/the-squeaky-wheel-social-media-kevin-smith-and-southwest-airlines/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Kevin Smith and the Customers of Size</title>
		<link>http://blog.flightwisdom.com/2010/02/15/kevin-smith-and-the-customers-of-size/</link>
		<comments>http://blog.flightwisdom.com/2010/02/15/kevin-smith-and-the-customers-of-size/#comments</comments>
		<pubDate>Mon, 15 Feb 2010 06:15:56 +0000</pubDate>
		<dc:creator>guru</dc:creator>
				<category><![CDATA[Opinion]]></category>
		<category><![CDATA[Southwest Airlines]]></category>
		<category><![CDATA[Airline seat]]></category>
		<category><![CDATA[Customer service]]></category>
		<category><![CDATA[Kevin Smith]]></category>

		<guid isPermaLink="false">http://blog.flightwisdom.com/?p=2498</guid>
		<description><![CDATA[We hate the debate over large customers, be they big, tall, or both. It never ends. And it invariably gets into an argument about the obesity issue in America. We've often said the only fair thing to do is size the seats to the statistically average American and accept that some people, many through no fault of their own, don't fit the average. Airline seats, as we've mentioned before, are narrower than a standard office chair, for example.]]></description>
		<wfw:commentRss>http://blog.flightwisdom.com/2010/02/15/kevin-smith-and-the-customers-of-size/feed/</wfw:commentRss>
		<slash:comments>26</slash:comments>
		</item>
	</channel>
</rss>
