JetBlue has announced an intention to fly from Newark Liberty Airport to Boston's Logan Airport with four daily roundtrips effective May 2011. People often forget JetBlue is at Newark, but look at JetBlue in the New York area. Other than their hub at Kennedy Airport, they serve
Read more...
Opinion
JetBlue to Add Boston to Newark Service – What is their Strategy?
Steven Slater Wants a Mulligan
The fleeing flight attendant, Steve Slater, apparently wants to return to work. This should prove once and for all the man is not a hero. For those who thought he was taking a stand for all the workers in less than desirable jobs...asking to come back does sort of disprove that.
Read more...
Steven Slater 2008 on Steven Slater 2010
The Daily News reported this week on an account on airliners.net believed to belong to Steven Slater, the JetBlue flight attendant who rode the chute. Airliners.net is a popular forum site frequented by airline professionals and enthusiasts.
Read more...
Followup: Air France Dispute
Last week, we talked about a man who had written us over his dispute with Air France. You can find that story here. This week, he sent us a followup, so we thought we would revisit the issue. It included a letter from the manager of customer care for Air France-USA as well as...
Read more...
Steven Slater is Not a Hero: Another Opinion
Earlier, our editor expressed our opinion that Steven Slater is not a hero. However, not everyone agrees, but it is a hot button issue, so we got another member of the Flight Wisdom team, the Infrequent Flier, to share his thoughts.
Read more...
Steven Slater is Not a Hero
Steven Slater has become something of a cult hero in the last twenty four hours. Someone even wrote a song about it. But why? It is normal to have dreams of quitting their job, telling off one's boss. It is a form of stress relief. The behavior of Mr. Slater is, to quote Henry...
Read more...
Airplane 30th Anniversary Screening at Lincoln Center
This evening, Flight Wisdom went out to the Airplane! 30th Anniversary Screening at the Walter Reade Theater at Lincoln Center in New York City. As long time fans of this movie, it was exciting to see it on the big screen, and listen to an audience full of people laugh at the movie, something...
Read more...
The Plane is Broken But Don’t Blame Us, it’s Force Majeure
Southwest quietly made a change to its contract of carriage last month, making us here at Flight Wisdom wonder if being forced to to announce material changes in the contract of carriage should be part of the DOT's proposed rulemaking.
Read more...
Fun with Signage: Gate Departure Board
There is no point to this post, per se. It's just a bit of Aviation Geeky fun from Flight Wisdom HQ. The gate departure board that hangs on the wall, right after it was dusted, and our selection of alternate signage. What do you think we should acquire for it next? What destination, etc?
Read more...
Flight Wisdom Briefing 23
Welcome back. Our editor has been a bit behind with other things, but we're trying to get back on track and back in the saddle. Stay tuned for more guests, and more information. For today, more from previous guest Dan Webb.
Read more...
Thoughts on…Do Frequent Flier Programs Make You Dishonest
Yesterday, Chris Elliott posted an article on his blog which asked the question...Do Frequent Flier Programs Make You Dishonest. We thought we would respond where we felt he did not, and talk about the issue of frequent flier programs in general, which we don't quite cover as much.
Read more...
Five Airlines Promise Not to Charge for Carry-On Bags
Senator Charles Schumer, who publicly criticized Spirit Airlines for their announcement that they would begin charging for carry-on bags, has secured the commitment of five airlines that they will NOT follow Spirit in this practice.
Read more...
Flight Wisdom Briefing 14
This is the Flight Wisdom Guru with Briefing #14, once again reporting in from Flight Wisdom HQ…We ran a little long today, and will try to have a second briefing out tomorrow afternoon, to catch up before the weekend rush. Show Notes Virgin Atlantic to Launch flights from Manchester to Las Vegas Allegiant to...
Read more...
Spirit Airlines Beats Ryanair at Bottom Feeding – Charges for Carry-Ons
Effective July 1st, for travel beginning August 1st, Spirit Airlines will now charge for carry-on bags. You will still be able to take your small personal item onboard, but if you wish a carryon bag in the overhead, that will be $30 before departure. If you are member of their $9 Fare Club(which oddly...
Read more...
Flight Wisdom Briefing 13
Helper Monkeys, new site developments, and a Fly Girls editorial....this time on the Flight Wisdom Briefing
Read more...
The Big Deal – JetBlue and American – Our Take
There is a lot here to go over. JetBlue Airways and American Airlines have signed an interline deal, and American is ramping up in New York at both LaGuardia and JFK. So, let's summarize the developments before we analyze them.
Read more...
Can you Do TOO Much to Get an Airline to Fly to Your City?
Augusta Regional Airport is getting into the airline handling business. As part of their deal to bring in American Eagle for two daily flights to Dallas., not only are they waiving landing fees, but they will be handling ramp duties and passenger processing for the first year.
Read more...
Flight Wisdom Briefing 8
The British Airways strike continues, new and interesting news from Delta, and a blast from the past.
Read more...
Flight Wisdom Briefing 7
Lots of exciting new service in this briefing. We have tried a few different variations of our opening and closing. We'll continue to mix it up a bit, but if you have any suggestions on how to improve the Briefing, please contact us.
Read more...
Virgin America Suffers its First Major PR Issue
Virgin America Flight 404 circled JFK till it was diverted to Stewart Airport in Newburgh, which is also run by the Port Authority of NY & NJ, as is JFK, Newark, and LaGuardia, to refuel and wait out the weather. This is hardly out of the ordinary. But as the hours passed, supplies grew...
Read more...
Flight Wisdom Briefing 3
Image by Dave Sizer via Flickr As we continue to perfect the Brief, we offer a new opener, as well as a tribute to this Day in Aviation History. Tune in. Notes: American Eagle’s New Service to Augusta WestJet Launches New Frequent Flier Program 787 Begins First Flight Tests outside of Washington United orders...
Read more...
WestJet May Have the Right Idea with its New Loyalty Program
WestJet has launched a new frequent flier program, called the Frequent Guest program. Now, the way that they are organizing this program is unique. It seems to be a program for the average flier, rather than the frequent flier. We recently bemoaned the fact that airlines have effectively devalued their miles by allowing people...
Read more...
Bereavement Fares and Flying in an Emergency
We've spoken on the issue of Bereavement Fares before. Bereavement Fares are discounts offered by the airline to those traveling in a death situation.They were usually flat-rate discounts off the unrestricted(highest) fares. In the old days, that could be a significant savings. Now, with such a wide gap between lowest and highest...not so much....
Read more...
The Squeaky Wheel: Social Media, Kevin Smith and Southwest Airlines
It is very hard to write these sort of posts. When confronted with being called a Customer of Size, Kevin Smith complained. He was within his rights to do so, and anyone who feels wrongly singled out should.
Read more...
Kevin Smith and the Customers of Size
We hate the debate over large customers, be they big, tall, or both. It never ends. And it invariably gets into an argument about the obesity issue in America. We've often said the only fair thing to do is size the seats to the statistically average American and accept that some people, many through...
Read more...
