The Middle Seat Terminal blog reports that the rate at which passengers were bumped in the second quarter of this year increased forty percent compared with the same period a year ago. As carriers have slashed capacity to the bone, and with overbooking a common practice, there are too many people crammed onto...
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Spirit Airlines
Passengers Being Bumped at Highest Rate in 14 Years
Spirit Adds a Fee for Booking Online
Image via Wikipedia
The Cranky Flier noted today that Spirit Airlines, known for its lack of taste and ultra-low-fares philosophy is instituing a Passenger Usage Fee of $4.90 per person per sector for anyone who doesn’t book their ticket at a ticket counter.
Spirit tried charging a $7.90 passenger usage fee last year, along with a...
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Spirit to Reach New Lows
Image by skampy via Flickr
The Middle Seat Terminal reported that Spirit Airlines, the same people whose customer service agents tried to charge a cancellation fee to a Flight 1549 survivor, wants to plaster ads on its flight attendants.
Ads have been found in many places on planes as airlines try to increase revenue. Skybus wrapped...
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Gotta Love Spirit
Image via Wikipedia
Spirit Airlines, the same airline whose CEO made the mistake of sending a private inconsiderate email back to a customer tried to charge customers a cancellation fee for surviving an airplane crash.
Two passengers, Rob and Jeff Kolodjay were scheduled to fly out to Myrtle Beach for a golf trip. Their flights got...
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Service Roundup – Post-Christmas Edition
Happy Holidays to All.
Spirit Airlines is adding service from Boston’s Logan Airport to Atlantic City International Airport once daily beginning May 1st.
Spirit is also requesting DOT approval for service from Ft. Lauderdale to Armenia, Columbia to begin in Summer 2009. It will complement their approved service to Medellin, Columbia, which launches March 1st. Spirit...
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How the Airlines Have Betrayed Us
We stole the title for this post from Chris Elliott, whom we admire as the champion of fair disclosure and fees, although we admit to disagreeing with him at times.
USA Today reported that while jet fuel is down, fuel surcharges have stuck. And this is true, although many European carriers, which often trendset fuel...
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Spirit to Put Ads on Everything
The Cranky Flier brought to our attention a new push by Spirit Airlines to sell more ad space on their aircraft. They will now sell ads on overhead bins, seat backs, tray tables, the area above the windows, bulkheads, napkins, cups, menus, boarding passes, soap dispensers, and trash bags.
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Fight Back – Convenience Fees
Over a week ago, Chris Elliott pointed out a recent fee applied by ultra-low-class Spirit Airlines. Spirit had hidden a $10 Convenience Fee in their Contract of Carriage for booking anywhere but at a counter.
Now, booking online is certainly convenient, but this fee seemed somewhat dishonest. Spirit’s site is, to quote Elliott, “awash in...
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The Long Long Roundup
We’ve been very behind lately. We keep saying we’ll catch up, but life happens. We are committed to providing the best in airline news and commentary we possibly can, but we do have day jobs, of course.
Delta received preliminary approval to fly from New York’s JFK Airport to Bogota, Columbia.
Spirit Airlines announced starting May...
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News Briefs – All The News That’s Fit to Bullet Point
We’d like to remind our readers that the links embedded in each article go to a press release or news article with more details than our news briefs. Each week we scour the press releases and such for these articles.
Regional airline SkyWest has sued Delta Air Lines over the airline’s withholding of $25...
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Service Roundup – Seattle-LA/SFO Shuttle and More
Lot Polish Airlines has signed a deal for 12 additional Embraer 175 jets plus two options and ten purchase rights. The layout of the aircraft will include 82 elite seats, and the plan is to use them to ‘right-size’ aircraft based on seasonal or specific time-of-day influences on routes.
Jetblue inaugurated its St. Maarten-JFK service...
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What’s New in Service
BMI will start London Heathrow to Tel Aviv service on March 13th. The route will be operated by an Airbus 320 with 20 seats in business and 108 in economy. Connections will be available from Dublin, Belfast, Durham Tees Valley, Leeds Bradford, Manchester, and Scotland.
VRG began daily operations from Sao Paulo to Mexico City...
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Service Roundup
Here we are, the last roundup of 2007…
Discounter Zoom Airlines will be operating new service from London Gatwick to both San Diego and Ft. Lauderdale. From next May, Ft. Lauderdale service will operate Thursdays and Sundays and will be the first scheduled service from Europe to Ft. Lauderdale in ten years. Service to San...
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Service Roundup – Getting Back on Track
Air Canada will be offering nonstop service from Ottawa to Frankfurt beginning June 1st as well as nonstop service from Toronto-Dusseldorf six times weekly beginning May 1st…and a second daily nonstop from Calgary-Frankfurt on April 14th.
American Eagle began nonstop service today from Flint’s Bishop International Airport and New York’s LaGuardia Airport. Service will be...
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Spirit is Going Downhill
We first defended Spirit, despite some negative aspects of its record, then blasted it when it transitioned to an “ultra-low-cost carrier” the likes of Ryanair(which we frequently blast).
Buzzing around on the Internet is the tale of what happens when a CEO accidentally emails his internal comment on a customer complaint back to the customer(We’re...
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Roundup – Monkey Business
Frontier Airlines announced new nonstop service from Memphis to Ft. Lauderdale on November 15th. Service from Las Vegas will increase to five days per week on September 6th. On November 15th, a third flight to Denver will begin. Finally, on December 15th, a second flight to Orlando.
San Francisco has rolled out the red carpet...
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Roundup – TSA New Uniforms…New Goals…
Frontier Airlines is expanding its service to Puerto Vallarta with flights from San Jose and Sacramento, beginning December 15th. Service will be operated three times weekly from San Jose, and four from Sacramento, with 76-seat Embraer 170 aircraft, operated by Republic Airlines. One of the San Jose flights will be operated by Frontier’s own...
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Grab Bag: Trivia and Complaints
Here’s a collection of interesting articles we’ve been sitting on for a while and haven’t yet written about.
PCWorld, in a series of articles, asks about what should a passenger do if a passenger next to you if watching pornography on his laptop? Or passengers not watching movies with headphones? (Credit to the Consumerist for...
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Roundup
We’re catching up on our backlog of exciting news…While we do that…why don’t you head over to our new spinoff, Infrequent Flier, for a bit of sage advice…namely Don’t Book with Cheapoair.
Cathay Pacific announced a third daily flight from New York’s JFK Airport to Hong Kong to begin November 15th. Currently, they operate one...
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Roundup – Ocho Loco vs Terra Blue Chips
American Eagle will add nonstop service from Northwest Arkansas Regional Airport and Raleigh-Durham beginning November 4th with six day a week service operated by 37-seat ERJ-135 jets.
American Eagle will also add service between Santa Fe, New Mexico and both Dallas/Ft. Worth and Los Angeles. Service will be operated with 44-seat Embraer 140 regional jets....
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Roundup – The Latest in Airline Commentary
Qatar Airways touched down at Washington-Dulles Airport last night in its maiden flight on the route from Doha. The Airbus 340 was greeted by a water salute.
Horizon Air has slashed fares from Idaho Falls to Seattle and Portland. Fares on the routes that were $183-$364 are now $139-$189 each way. All flights to the...
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On the Ground – Blog Roundup
Well, the flight still hasn’t left…It happens sometimes….so here we are for part two of today’s roundup…Let’s see what the other flight bloggers are up to…
Upgrade, Travel Better has a response to their recent query about United-US Airways codeshares…The codeshare program includes 2000 US flight numbers on UA, and an equivalent number of UA...
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Roundup – Delta Upgrades Regional, New Service, New Planes
The organization that runs LAX Airport(LAWA) has lost the lawsuit brought against them by several airlines involving the increasing of maintenance and operation fees to airlines not under a long-term lease. The Cranky Flier has a great synopsis of the situation. “Sounds like they’re just trying to get the airlines in T1/T3/TBIT to...
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Second May Roundup
Airtran will be the first to serve Cherry Coke and Cherry Coke Zero onboard all flights effective this month. We just love the fact that it is big news which soft drinks an airline has…probably bigger for the airlines that don’t give you any.
United raised fares on popular business routes by up to $50...
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Service Roundup
Spirit Airlines today announced nonstop service to San Pedro Sula, Honduras from its Ft. Lauderdale hub. Service will be offered three times a week from July 20th through November 15, when it will become daily.
Southwest announced four daily nonstop flights in six cities. Beginning August 26th, one new daily nonstop from Manchester to Phoenix...
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