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Reservation Servicing Fees and Underqualified Travel Agents

February 8, 2010
Reservation Servicing Fees and Underqualified Travel Agents

So, you've booked through a travel agent. That can include Expedia, Travelocity, Orbitz...these are giant travel agencies, but they are still travel agencies, in terms of functions. They make reservations, issue tickets, change reservations, reissue tickets, etc. To put it into one simple term: they are authorized to act as sales agents for one...
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Roundup: Playing Catchup

February 3, 2010
Roundup: Playing Catchup

Enjoy the latest in airline service changes.
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What it Means: JetBlue to Migrate to SABRE this Weekend

January 28, 2010
What it Means: JetBlue to Migrate to SABRE this Weekend

JetBlue is switching its reservations system from Navitaire to SABRE this weekend. As a matter of practicality, this will cause disruptions. If you are travelling Friday, Saturday or Sunday of this weekend(January 29-31), you may want to show up early.
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Followup – The Great ‘Religious Device’ Scare of ‘10

January 26, 2010
Followup – The Great ‘Religious Device’ Scare of ‘10

We did want to followup on last week's story, where a religious Jewish teen caused a plane to be diverted by praying using his tefillin. In case you missed it the first time, the above is an Associated Press video of the initial announcement. Note the police referring to the device as an...
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Ridiculous – Plane Diverted over Praying Jew

January 21, 2010
Ridiculous – Plane Diverted over Praying Jew

This is not the first time this has happened, and that is sad. Today, a US Airways regional flight, flight 3079 operated by Chautaqua Airlines, from New York's LaGuardia Airport to Louisville, Kentucky was diverted to Philadelphia over a religious issue.
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Obama Insists Security Failure was in Leveraging Intelligence

January 5, 2010
Obama Insists Security Failure was in Leveraging Intelligence

President Obama said today that the December 25th attempted bombing of a Detroit-bound flight was not a failure of the U.S. Intelligence gathering system, but a failure to analyze that information and respond to it. Instead of focusing solely on defending the performance of his government, which his predecessor might have done, he came...
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