This weekend, Americans take to the skies, cars, buses, etc to join in celebrating July 4th. In fact, as any holiday requires a three-day weekend, today is Independence Day(Observed).
People have already taken to the skies to visit their families. For those of you concerned with flying after the recent aircraft incidents this season, we remind you that flying is essentially safe.
The United States sees about 29,700 departures per day on average. About 2 million people per day travel on airplanes in the United States. Worldwide, 6.2 million passengers in 71,900 departures. Most passenger reach their destination without incident.
Things tend to be crowded during peak holiday times, so while we are writing this away from our home for the holiday weekend, many of you have some more travelling to do.
Remember to:
Allow extra time at the airport. Baggage check and security lines will be longer.
Pack light, then you can at least avoid the baggage check line.
Be patient…things will be a bit overloaded.
Have a good time.
Happy Independence Day. And for those of you not American…well, we hope you enjoy your next holiday.
In the face of protests, Yemenia will be canceling its flights from Marseille to Sana’a indefinitely after a second day of protests by Comorans at Marseille Airport.
The Yemenia flight that went down originated in Marseille on an Airbus 330. Passengers changed in Sana’a to the Airbus 310 that ultimately went down. Yemenia, under attack from angry relatives who suspect the plane was not safe, has offered initial compensation of 20,000 Euros.
In a recent conversation we heard of, a woman talking to an airline representative in regards to a delayed flight due to a mechanical problem with an Airbus aircraft told the airline they should buy Boeing. We found that rather amusing. Boeing and Airbus are both companies that produce good products.
No one really knows what happened with the Air France Airbus 330 that went down off Brazil. Considering the black boxes are still missing, and less likely to be found with each day, we may never know exactly.
We tend to agree with Mark Ashley, of Upgrade Travel and Benet Wilson at Aviation Week. Where is Airbus telling us their planes are safe in all this? Why aren’t they making us feel confident in their brand?
The Air France incident has been attributed by many to the airplane’s heavy use of computer systems, as opposed to the Airbus 310, which uses traditional hydraulics. An Airbus 310 operated by Yemenia crashed off the coast of Comoros earlier this week.
The Air France flight, according to the latest from the investigation, was intact at the time it hit the Atlantic Ocean. The French BEA, their equivalent of the NTSB, issued an interim report. They concluded that the crew had the licenses and ratings to fly the plane, the plane had been certified as airworthy, and that no problems were indicated by the crew to the airline or air traffic control.
Ultimately, the fact the various governments are not calling for the grounding of aircraft as some of the news media are suggesting they might indicates they are keeping a level head and realizing that grounding thousands of planes is not the answer when all they have are suspicions. We hope however, Airbus is checking and rechecking everything about the A330 to try and figure out what might be going on, and airlines are voluntarily replacing a potentially faulty component.
We are continuing our series of posts on our Southwest Experience. We got a lot of wonderful material and pictures, and we haven’t even talked about our time onboard yet. To any other airline tempted, if you send us somewhere, we’ll take just as many pictures and talk to as many people as we can about the airline while there and report on it in a fair and balanced manner when we return(Doesn’t hurt to try).
While we were there, we spotted someone filming footage. And while our flight to Midway caused us to miss the official opening speech, Southwest finally posted the video we linked in below commemorating the event, even mentioning the post-launch cleanup in Flushing Meadow park.
We will have one final post on this about onboard the aircraft, and then we will return to our regular programming. You will be seeing more of our pictures though. We took a lot of random pictures of check-in desks and airport scenes. We’ve been using images pulled up randomly from online sources, and we’ll be mixing those in with some of our own as well.
The Yemenia flight is the fifth passenger airline accident this year. In addition to the Air France crash, there was the Colgan Air crash in Buffalo, an accident in Brazil, and another in the Netherlands.
The Yemenia plane(the picture is of the exact aircraft in question, courtesy of NYCAviation.com)that crashed while was built in 1990. It was the ninth total loss of an A310 and eighth fatal accident for that plane since it entered service in 1983. Forty-one airlines operate 214 Airbus 310s.
How could such a crash happen? Well, in the case of Yemenia, there were several developments. The airline had been banned at the end of February from servicing EU-registered jets after failing audit inspections. The country of Yemen denied any safety problems with its flag carrier and said its aircraft were always thoroughly maintained.
The plane involved with the crash was registered in Yemen, and thus not subject to such a ban. Yemen’s transport minister said the crashed A310 underwent a thorough inspection in May under Airbus supervision. The plane was leased to Yemenia by the International Lease Finance Corporation, the world’s largest leasing firm, which is owned by AIG, which after the bailout is now 80% owned by the United States government.
However, despite the insistence of the transport minister, French officials insist they had determined in 2007 that the plane was faulty and that the plane has not returned to France since. The honorary consul in Marseille for the Comoros Islands referred to Yemenia’s planes as “flying cattle trucks.” A Comoran commented that some people stand on the aircraft all the way. Others have complained for years. Yemenia was set to be interviewed soon by the EU committee that can ban airlines from their airspace.
For those who try to link this with the Air France flight, experts insist there is no possible connection. The causes theorized involving the Airbus Fly-By-Wire system and the pitot tubes have no specific analog on the Airbus 310, an older aircraft which has no fly-by-wire.
Although there were conflicting reports earlier, there was a lone survivor, 14 year-old Bakari Baya, a Marseille resident who was traveling with her mother. Bakari was apparently conscious. We will have more stories on the situation as it develops, including how one child miraculously survived.
Customers lined up in typical Southwest fashion, by boarding letter and number in front of spaced steel columns.
The first passenger, holding Boarding Group A, Position 01, was Darrell Johnson, who had purchased a Business Select seat and was connecting in Chicago to Sacramento.
Inaugural Passenger, Flight 614
We keep wondering, looking at the people we saw on both the outbound and the inbound flight.
Were they New Yorkers who had discovered the newness of Southwest? Were they Chicagoans coming back on an established airline? Or were they people who just looked for the best price and didn’t care on which airline they flew?
We didn’t want to risk offending our hosts by bothering our fellow passengers too much. The same went for the flight attendants.
An Airbus 310 operated by Yemenia, the national airline of Yemen, crashed in the Comoros Islands with at least 150 onboard. The plane, Yemenia Flight 626(IY626), en route from Sana’a, the capital of Yemen, to Prince Said Ibrahim airport in Moroni, the capital of Comoros, crashed about an hour from its destination, airline officials have said. Most of the 143 passengers were Comoran, there were 11 crewmembers onboard. Click here for a CNN map of the route.
Yemenia operates two Airbus 330s, four Airbus 310s, and four 737s. Questions about Airbus and its worthiness will only increase after this latest disaster.
Yemenia Flight 626 was one of the airline’s three flights per week to Moroni, which is off the east coast of Africa about 1,800 miles south of Yemen.
As of yet, there has been no official comment from any of the organizations involved. We will continue to monitor this situation.
The Comoros Islands were previously the site of a notable plane crash. Ethiopian Flight 961, which was hijacked on November 23, 1996 en route from Addis Ababa to Nairobi. The plane crashed off the coast after running out of fuel, killing 125 of the 175 aboard the Boeing 767.
One of the things we’ve always loved about Southwest is the spirit. In fact, Southwest’s mascot, we understand, is even named Spirit. Pictured right, two happy Southwest employees in Spirit costumes.
Southwest was ready when we arrived to offer us bagels and a goody bag for being on the inaugural flight. The bag, an insulated one, had a laptop sleeve, a series of travel toiletry bottles, and a 64mb flash drive inside, all branded with the Southwest logo.
We wish we’d been able to secure one of these great Southwest launch t-shirts, pictured left, however, we were there on Southwest’s dime, so our love of airline memorabilia took a backseat.
Southwest encourages uniqueness and individuality out of its employees. This, coupled with its basic service philosophies, results in the airline winning top ratings and reviews.
We didn’t get a rapping flight attendant, or an aspiring comedian, but we did get a little song. Southwest’s flight attendants are known for their unique ways of engaging the customers.
In Part I, we discussed the new Southwest Airlines check-in counters at New York – LaGuardia, and their unique(for LaGuardia at least). We had a lot of fun in Chicago.
Southwest has taken over Gate B4 at LaGuardia. We use the word take over because of the modifications necessary to operate a gate as Southwest. This includes not only the signage every airline has, but the metal posts the airline uses as part of its boarding process.
Southwest’s counter, unfortunately, shares a corner with the restrooms. A Southwest employee advised us discussions of a partition wall to separate the two was nixed by the Port Authority, who runs the airport. We suggested that Southwest make the best of it and sponsor the toilets.
Southwest proves itself proud of the launch in their own blog post, A New York State of Mind. You can catch Southwest filming in the image to the left. The video, we were told, will be on Youtube at some point.
In the meantime, however, we flitted around the gate area, chatting. The Flight Wisdom baseball cap does not seem to attract much attention. Maybe we need to go for the Flight Wisdom shirt.
At the right, those of you who have visited LaGuardia can get the new gate area in perspective. If you look, you can see Southwest has provided counters with USB and electrical outlets for its customers…although LaGuardia only has paid wi-fi, as well as some passengers enjoying the wait.
Those of you who spot yourselves in a picture, please feel free to email, comment, or twitter us. If you wish us to attribute it correctly, we’ll be happy to edit the post.
Next is Part III…Southwest’s Spirit. Followed by Part IV, Boarding. We are trying to break things up, we took a lot more pictures than we are showing and we don’t want to overwhelm people. On a positive note, all the extra pictures mean we have great stock photos to put next to posts in the future.
We arrived at LaGuardia two hours before our flight. We wanted to see off the Baltimore flight as well.
Southwest had generously awarded us a free roundtrip flight to Chicago and an overnight at a downtown hotel.
Everything at LaGuardia airport from Southwest is different than what we see from any other airline using the Central Terminal.
Southwest doesn’t do anything conventionally. Just take a look at their check-in at LaGuardia:
Next to them is the conventional style JetBlue desk. A few counters, with a wall and office space behind. Southwest actually knocked through to the rear corridor creating an archway. You walk through, approaching the an agent at a kiosk instead of a desk, check in, and then take your bag to the TSA on the way to the gate.
One of their people told us that other airlines had wanted to do this, but the Port Authority hadn’t permitted them. Another mentioned Pan Am had done this, but we have no photographic evidence of this. Anyone who does please email us at or Twitter us @Flightwisdom.
This seems to us similar to descriptions and pictures we’ve seen of the innovative check-in process Alaska was trying at some of its airports, and certainly is a friendlier way to move people through. It doesn’t even take that much space.
So far, lots of interesting things, and we haven’t even yet reached the gate.
Southwest was even shocked they drew our name…to quote their tweet…
“wow, can’t believe I just drew @flightwisdom you have 2 mins (4:43 EST) to reply and win a spot on our 1st LGA-MDW flt Sunday!”
We are very excited. This is our first chance to cover an aviation event like this. We’ll try our hand at liveblogging and live-tweeting, as time permits, and snapping pictures(if only we had a better phone). We didn’t ask if Southwest has brought in one of their Wi-Fi equipped planes, but the hotel they are putting us up in definitely has wi-fi. We haven’t been on Southwest in a bit, and will be commenting on our thoughts on the experience, not only of their service, but launching a new city.
To satisfy the FTC: Southwest is picking up the tab for the trip, including hotel accommodations. We will attempt to report on them fairly and honestly.
A TAM flight on May 21st from Miami to Sao Paulo, Brazil and a Northwest flight from Hong Kong to Tokyo on June 23rd both lost speed and altitude information. Details are not fully available, but the culprit might continue to be the pitot tubes that has a tendency to ice and give false readings at cruising altitudes.
Yet the notices about these issues by both the NTSB and Airbus are advisories, and not mandatory or urgent, which is odd when several incidents occur in regards to an issue. Of course, considering the planes have been in service for over fifteen years, it may be the problem is not as serious as it sounds. We just hope the experts have the interests of the public at heart.
We’ve discussed this before, but a recent article in Gadling prompted us to revisit the issue of the Fasten Seatbelt sign.
Flight Attendants are not required to force passengers into seats when . They are required to make them aware of this. Passengers should be up to go to the bathroom when the Fasten Seatbelt sign is on only if it is an emergency.
Passengers should keep their seatbelts fastened when sitting. A plane could hit turbulence at any second, and one could be injured. Despite the fact Gadling’s resident pilot claims he has heard it, we have not on any flight of late. We mostly see it being ignored. It may be because it is something of a losing battle, although ignoring a direct request from a flight attendant is against FAA rules.
We’d like to hear Flight Attendants weigh in on this specifically. We have a great deal of respect for flight attendants, and have said so before. We are going purely on observation.
Ryanair is running out of things to eliminate. Now they want to eliminate checked baggage.
‘The Airline Blog’ actually felt this was a good thing, We tend to disagree. Ryanair has already eliminated ticket counters, and charges an insane amount if you can’t check in online, and a charge if you do. The author assumes Ryanair will provide customer service agents. The airline has a reputation for a “we’ll give you nothing, charge you for everything, and you’ll thank us because the base fare is so low” philosophy. There are ways to revamp luggage. The reason it is so virulent when Ryanair suggests it is how Ryanair operates.
Under the plan, the passengers would drop all but one bag at the entrance to the aircraft, likely still paying for the privilege of checking it. O’Leary commented that the idea would allow multiple bags, but they would have to be small enough to get through security.
In the United States, the DOT has ruled that a convenience fee can be imposed if there is a way to avoid it. So, by that logic, a fee for booking online can be imposed if it is free to pay at a counter. Airlines such as Spirit who do this are brilliant, knowing that people won’t trek to the airport to buy their tickets, as opposed to other carriers who charge fees for counter purchase. We do think the practice is a bit sleazy, however.
Ryanair gets you no matter what. There is a fee for online check-in, and if you can’t check-in online, for whatever reason, there is a gigantic fee for a boarding pass at the airport with the removal of their check-in desks.
‘The Airline Blog’ is somewhat aware of this, as they commented on BA’s new value calculator which factors in these fees to compare British Airways to Ryanair and Easyjet when you factor in what things will cost. The point is that fees are confusing, and in many cases unavoidable.
If an airline is going to refuse to allow checked luggage, are they going to assist in shipping luggage ahead? For most weekend trips, a single carry-on will do for us. Although in Europe, a carry-on piece has a lighter weight limit. Ryanair permits, for example, 10KG(22lbs). US Airways, to pick an airline at random in the U.S., permits 40lbs.
We will continue to monitor the situation. Some airlines will back away from an unpopular policy, especially if their competitors don’t match it. Ryanair, quite frankly, doesn’t care about how they are perceived by anyone.
Boeing will be delaying the first flight of the 787 Dreamliner due to stress where the wings attach to the side of the plane. Executives said that the fixes to the 787 would require only a few small parts to reinforce areas of one to two square inches that displayed excess stress in a test that involved bending the wings, but could delay testing by weeks.
All Nippon Airways(ANA), the launch customer for the aircraft, urged Boeing to specify the revised schedule as soon as possible.
The 787, called the Dreamliner, evoked memories of the past glory days of travel…with new improved interiors and the money-saving fuel efficiency to make those looking at the bottom-line happy. Now, the aircraft is being given monikers like 7-late-7, Flatliner, etc.
We recommend everyone that the 787 incorporates a variety of new technologies, including the largest percentage of composite technologies. We don’t think the delays are helping Boeing, but the aircraft, once finalized, will be revolutionary.
Republic Airways, the holding company that owns Republic Airlines, Chautauqua Airlines, and Shuttle America announced that it will sponsor Frontier Airlines in its reorganization plan, after which it would become a wholly owned subsidiary of the group.
“Currently in its 15th year of operations, Frontier Airlines is the second-largest jet service carrier at Denver International Airport, employing approximately 5,000 aviation professionals. Frontier Airlines’ mainline operation has 51 aircraft with one of the youngest Airbus fleets in North America. Frontier Airlines’ mainline operations offer 24 channels of DIRECTV® service in every seatback along with a comfortable all-coach configuration. In conjunction with a fleet of ten Bombardier Q400 aircraft operated by Lynx Aviation (a subsidiary of Frontier Airlines Holdings, Inc.), Frontier offers routes to more than 50 destinations in the U.S., Mexico and Costa Rica.”
“Republic Airways Holdings, based in Indianapolis, Indiana is an airline holding company that owns Chautauqua Airlines, Republic Airlines and Shuttle America. The airlines offer scheduled passenger service on approximately 1,200 flights daily to 101 cities in 37 states, Canada and Mexico through airline services agreements with seven U.S. airlines. All of the airlines’ flights are operated under their airline partner brand, such as AmericanConnection, Continental Express, Delta Connection, United Express, Midwest Connect, Mokulele Airlines and US Airways Express. The airlines currently employ approximately 4,500 aviation professionals and operate 212 regional jets.”
The airlines who subcontract to Republic might not be thrilled, United Airlines in particular, as they as big in Denver. Republic even operates United Express flights in markets like Denver – Atlanta and Denver – Minneapolis/St Paul, routes on which Frontier will compete head-to-head.
Midwest Airlines was on its way out. It had already subcontracted most of its flying to Republic anyway. It was only a matter of time before it ceased to be. Republic will be good for Midwest. They plan to restore some of the destinations cut last year, when the carrier reduced service 40% in the face of record fuel. The new Midwest fleet will consist of 94-seat Embraer 190 regional jets, 10 configured with Midwest’s Signature Service . Most importantly…fresh cookies will still be served.
It is ironic. Many times, we have gone against consolidation. But this one could work out. Republic will likely do well with Midwest. The 94-seat E190 is perfect for the medium-sized Milwaukee market, more so than Southwest and AirTran, despite their ramp-up there. We’re not so sure about Frontier and Denver though. There is certainly potential there. But taking it from both ends…operating regional flights for United and for subsidiary…
Republic may end up reorganizing Frontier, selling off some of its assets to United, and shifting its focus. We could see the remains repurposed as a leisure and feeder carrier. We’ll see what happens.
Today, we are happy to announce we have spun off our limited reporting on issues involving Amtrak, buses, light rail, and all things transit-y to a new blog, Transit Wisdom.
Unfortunately, our first story on the new blog was the latest thoughts on the DC Metro crash of yesterday. We have stories a lot more upbeat planned.
Those of you following us on Twitter at @FlightWisdom, notice of blog posts and up-to-date information will be sent using a new account, @TransitWisdom. Thanks to our colleagues at Gadget Wisdom, part of our little section of the blogosphere, for setting everything up for us.
So, join us if you like to travel around your city or town, and intercity without your car or plane. Remember…travel can be enjoyed the most when you let someone else do the driving.
Direct or Connecting service to an additional 49 cities
Southwest will be competing with Midwest Airlines, with 90 daily departures out of Milwaukee, and Airtran, with 34. Midwest has been slowly subcontracting its work and returning its airplanes, and is not in the best position to fight. Airtran Airways, however, is. AirTran and Southwest will be fighting especially for the Milwaukee to Baltimore-Washington route. Both have a good presence at BWI Marshall, and with three daily nonstops each, something may have to give.
Either way, things are going to get very interesting. Southwest is on the offensive. Hmm….does Airtran play Guitar Hero?
Southwest Airlinesunveiled its schedule out until January of next year today. Southwest has, with the help of new scheduling software, been optimizing its flight schedule for increased efficiency. It was this gain that allowed them to open up several cities without any actual growth.
On a typical, non-Holiday Sunday this November and December, they’ve scheduled 2878 daily departures. However, for New Year’s Sunday…3145 flights; for Christmas Sunday 3163 flights; and for the busiest Sunday, Thanksgiving…3315 departures.
This created a problem for the airline, as the highest flight number Southwest used was 3999. With the new flights and optimizations, they had to adjust the system. Flight numbers now go up to 5999, which required testing, tweaking, and monitoring to ensure no computer problems with this amendment.
Alaska Airlinesannounced today the inauguration of service between San Jose, California and Austin, Texas effective September 2nd. They will also be starting Austin to Seattle service on August 3rd. The flight will originate in Portland, replacing a Horizon flight from Portland to San Jose, and continue to/from Austin, using a 737-800.
This comes after American Airlines will end the flights on this route after seventeen years effective August 25th. The flights, which began in 1992, were christened the “Nerd Bird” because so many of the passengers were high-tech workers.
Recently, a conversation(if the word is accurate), on Twitter sparked us thinking about the issues related to full flights. Airlines want the flights to be full. More passengers means more revenue. Conversely, we as passengers want the extra room a less than full flight brings. So, how can you enjoy yourself and spread the love when your plane is packed to the gills?
You can take a page from the video below…although we include it more for the amusement, and make yourself at home…although perhaps not to the extreme. Remember, for the duration of the flight, you have to live with your fellow passengers. So, how can you make the best of that for not just you, and your fellow passengers?
FlyingwithFish offered us some of his suggestions. We’ve added some additions.
Kids – You may not have them, but other people do.
Pack triangle-crayons to give to a parent with restless children.
If you see a family that is not seated together, offer to switch seats with them, if it will help.
Give up your window seat to a curious child so they can look out.
Comfort – Make your seat like home. It is, for a few hours anyway. We have a few suggestions we made on our Infrequent Flier blog.
Eye-Mask and Earplugs – Blocking out the world around you for a while is immensely helpful. Bring some extra for your new friends.
Cleaning Wipes and/or Hand Sanitizer – With people fearing disease today, not only having these things, but sharing them will help.
Snacks – Not every airline gives them, and yours might be better
Bring an extra special snack to offer the flight attendants. They can’t live on airline snacks, and they’ll appreciate the gesture.
Bring a bag of Jelly Beans to share with your row (FlyingwithFish says it works!)
Making Friends
Give your better seat to a soldier…especially if you are in First Class(where available).
Give your more legroom seat to a tall person.
Got drink vouchers? Share them with your seatmates.
Be friendly…it sounds obvious, but people forget it.
The recent crash of Air France 447 has created many questions about communications systems on aircraft. One of them being why GPS is not used to keep track of aircraft. The latest discussion involves the design and capabilities of the flight data recorders, also known as the black box(actually red).
The box, which consists of not only the data recorder, but a cockpit voice recorder, is designed to emit a beacon for thirty days in water after surviving a crash. But, in this modern communication age, why can’t this data be transmitted to the ground? Experts insist that the the massive bandwidth and sophisticated infrastructure needed to manage and process data from tens of thousands of commercial flights per day could make it prohibitively expensive.
There are some options though. For one, the data can be compressed before being sent, reducing the bandwidth needed. Also, since the infrastructure is not there for full streaming, the system could be programmed to start transmission the moment warning sensors detect a problem, supplementing the black box.
There are also privacy issues. It should be assured that the data will be properly protected, especially the cockpit voice recordings, and the pilots’ privacy preserved.
We are certain demands for more data streamed off aircraft, as well as better tracking systems will produce changes in light of this disaster. But how far that will extend…well, we’ll keep watching.
Air France will pay about $24,500 in initial compensation to the families of each victim of the crash of Air France Flight 447 this month and is providing them with counseling.
So far, salvage operations have found around fifty bodies and dozens of pieces of debris, indicating they have pinned down the likely area where the black boxes might be found. Brazilian media reports, partially confirmed, indicates that victims numerous broken bones, which may indicate the flight broke apart in mid-air, and have signs indicative of explosive decompression.
Meanwhile, the mostly intact galley(pictured left) of the flight was discovered by salvage teams, one of over four hundred pieces so far recovered.
For those of you interested, an artist in Vancouver has created animations showing the flight paths of Twitter users, using the search term “Just Landed in…” and the home location of the Twitter user, creating the first map of the migration patterns of the traveling Twitterer. Certainly fun.
Earlier, we were commenting on the lack of pride in customer service as a part of business, specifically referencing United Airlines, among others, and discovered this, a 1989 United commercial on the very same subject. It so perfectly illustrated some of our thoughts. We wonder if someone at United should see it?
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